privacy

Your
information.

What you share, and what happens to it.

This page explains what the website collects, where an inquiry goes and what stays on your device.

Updated 28 September 2026.

When you visit

Cloudflare hosts this website. Our site code does not add analytics, advertising pixels or tracking cookies. Hosting and security systems receive connection information, such as an IP address and request time, to serve and protect the site. They may keep technical logs.

When you submit an enquiry or retry a connection, the contact form checks whether the inquiry service is available. That check does not send the contents of the form.

When you send an inquiry

The form asks for your name, email address and project description. Include only what we need to understand the request, whether it concerns a website, software or a repeated task. Please leave out passwords, identity documents and confidential client material.

When you choose Send to dgl, the details go to our contact server and through our mail system to our inquiry inbox. The receiving mailbox uses Apple iCloud. Your email address is used as the reply address so that we can respond directly.

We use the information to consider your request and continue the conversation. Sending the form does not subscribe you to marketing, and the form does not send an automatic email to your address.

If you are writing on someone else's behalf, you can give your own name and reply address and describe the request in broad terms. You do not need to name a private client in the first message. We can discuss what else is needed when we reply.

Security and delivery records

To limit abuse and prevent duplicate messages, the contact application keeps hashed identifiers derived from the submission, email address and network address, together with a reference, timestamps and delivery status. Its inquiry database does not save the name, email address or message as readable fields.

The application's cleanup rule targets inquiry records older than seven days. Cleanup depends on later inquiry activity, so this is not a guaranteed deletion time. It does not cover copies of emails or records held by other parts of the mail system.

The mail system keeps separate submission and delivery records. A copy of the message can remain in the sending and receiving mailboxes. Mail queues, hosting systems and backups may also retain information. These records have different lifetimes; the website does not apply one automatic deletion period to all of them.

Working tools and visual directions

The owner journeys on The Work page use fictional examples. Their decisions, approvals and recovery actions affect only the demonstration in your current page. They do not connect to or control a business, website or provider.

The operating handover lets you edit responsibilities, approval limits and fallback instructions. It does not verify that your team, access or backups are ready. Your work stays in the current page unless you choose Save on this device or download a copy. Use its clear saved copy action to remove that browser copy. Imported files are read on your device and are not uploaded.

The request desk, proposal builder, automation planner and project brief work in your browser. They do not send your inputs to dgl or connect to your business accounts. Their examples are fictional, and example prices are not dgl quotes.

The working desk keeps edits in the current page until you choose Save on this device. That action saves a browser copy so you can return to it. Choose Clear saved data to remove the saved copy. Saving and clearing report whether they succeeded. On a shared computer, download a copy instead. Export anything you want to keep or move to another device.

The visual direction studio, image selection and guide worksheets keep their changes only in the current page. Use their download or copy actions to keep a result before leaving. Clipboard access and file downloads happen only when you choose those actions.

The automation planner calculates current effort from the figures you supply. It does not inspect your work or promise savings. Editing, saving or downloading any tool result does not send an inquiry or start a project. Discuss actions carry a note into the contact form in the current page, without putting it in the address. Opening the contact link in a new tab starts a blank form. If a working document is longer than the form allows, you can keep the full document and write a short summary. Only the reviewed form contents are sent when you submit.

The video contact sheet and file comparison tools read only files you choose. They process those files on your device and do not upload them. The resulting images and manifests may contain the source filenames, timestamps or file details. Review an export before sharing it. These tools keep their inputs only for the current page session.

Links and service providers

The guides link to external sources. Following a link takes you to another website with its own privacy practices.

You can read the Cloudflare privacy policy and the Apple privacy policy for information about those providers. Their policies do not replace this explanation of what dgl does.

Questions, corrections and deletion requests

Use the privacy request form to ask about information you have sent, correct a detail or request deletion of correspondence. Include enough context to identify the conversation, such as its date or subject. Please do not send identification documents with an initial request.

We may need to confirm that the request relates to you before sharing or changing information. If a record needs to be retained for an ongoing project or another applicable requirement, we will explain that when responding.